After being racially profiled by PC Brody in Coronation Street, James (Nathan Graham) and Michael Bailey (Ryan Russell) became resolved to submit a formal complaint and seek change.
Coming ahead, James will receive a letter from the police department confirming his complaint and issuing an official apology.
Despite the joy of Ed (Trevor Michael Georges) and Aggie (Lorna Laidlaw), James is unconvinced by the triumph and questions what it really means.
Later, PC Brody calls No. 3 to personally apologize to James.
When he insists that he isn’t racist, James explains that he made a snap judgment based on appearance and encourages him to do better.
When James informs Michael that the County’s PR staff has apologized for their lack of support, Michael is encouraged to encourage his brother to use his position for good.
James phones the Weathy County PR team, pointing out the paucity of black managers and suggests that they train some of their talented black players to become managers and pave the way for other clubs, based on his brother’s statements.
James is ecstatic since his idea has been favorably welcomed.
It’s fantastic news for James, and it serves as a reminder that change is possible, no matter how difficult it may appear.